Onboarding Service - Scheduled Maintenance

Scheduled Maintenance Report for Helium

Completed

The scheduled maintenance has been completed.

Posted Aug 23, 2024 - 15:01 UTC

Verifying

The upgrade is complete. We are now verifying system stability.

Posted Aug 23, 2024 - 14:38 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 23, 2024 - 14:00 UTC

Scheduled

The Onboarding Service is scheduled to undergo a database upgrade. We anticipate a short amount of downtime while the upgrade occurs.

Please be advised that during the downtime all onboard transactions will fail for both Mobile and IoT hotspots.

Posted Aug 16, 2024 - 19:29 UTC

This scheduled maintenance affected: Onboarding Service.