Oct 23, 22:23 UTC
Traffic has gone back to normal. Thanks for hanging in there folks.
Oct 23, 22:00 UTC
We are going to continue to monitor but system performance should be back to normal. Before closing this incident there will be a post mortem and remediation plan.
Oct 23, 21:15 UTC
We've identified the "bad api client" and have temporarily remediated the issue while we continue to investigate. Performance should be starting to recover.
Oct 23, 21:07 UTC
We are still working to diagnose the source of the issue and will update you as soon as we can with a report. The explorer and API are still in a degraded state.
Oct 23, 20:56 UTC
Something is currently overloading the API databases and diminishing the user experience in explorer and the helium phone apps. We are investigating and searching for this rogue process.
Oct 23, 18:56 UTC