Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 2026 - 00:24 UTC
Investigating - HNT reward claiming has been temporarily paused as a precautionary measure while a potential exploit is investigated. This step was taken to protect the integrity of the network during the investigation.

The team is actively working to resolve the issue and expects to share an update soon.

Thank you for your patience.

Sep 14, 2026 - 19:37 UTC
User Apps Operational
Wallet App Operational
Builder App Operational
World Explorer Operational
Hotspot Dashboard (IMS) Operational
Helium Vote Operational
Entity API Operational
Mobile Operational
Helium Mobile Wi-Fi Hotspots Operational
Brownfield Wi-Fi Hotspots Operational
IoT Operational
Helium Packet Router Operational
Configuration Service Operational
Downlink Service Operational
Multi-Buy Service Operational
User Interactions Partial Outage
Mapping Operational
Rewards Claiming Partial Outage
IoT Hotspot Onboarding Operational
Mobile Hotspot Onboarding Operational
Helium Backend Operational
Oracle Data Pipeline Operational
IoT Oracles Operational
Mobile Oracles Operational
IMS Operational
Settlement Operational
Radiator Operational
User Apps Operational
Solana Blockchain Services and RPC Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 15, 2026

Unresolved incident: Hotspot Reward Claiming Paused.

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.