Identified - Tonight’s rewards distribution is paused as a precaution while we respond to a security incident disclosed by Railway, one of our infrastructure providers. All rewards will be trued up once distribution resumes. Carrier offload and network coverage are unaffected, and no action is needed from Hotspot owners. Updates will be posted here.
Oct 21, 2026 - 23:00 UTC
User Apps Operational
Wallet App Operational
Builder App Operational
World Explorer Operational
Hotspot Dashboard (IMS) Operational
Helium Vote Operational
Entity API Operational
Mobile Operational
Helium Mobile Wi-Fi Hotspots Operational
Brownfield Wi-Fi Hotspots Operational
IoT Operational
Helium Packet Router Operational
Configuration Service Operational
Downlink Service Operational
Multi-Buy Service Operational
User Interactions Partial Outage
Mapping Operational
Rewards Claiming Partial Outage
IoT Hotspot Onboarding Operational
Mobile Hotspot Onboarding Operational
Helium Backend Operational
Oracle Data Pipeline Operational
IoT Oracles Operational
Mobile Oracles Operational
IMS Operational
Settlement Operational
Radiator Operational
User Apps Operational
Solana Blockchain Services and RPC Providers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

Unresolved incident: Rewards distribution delayed.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.