API Overloaded

Incident Report for Helium

Resolved

This issue has been resolved. Thanks very much for your patience.
Posted Mar 03, 2022 - 22:35 UTC

Monitoring

The indexes have been repaired we will continue to monitor and several databases nodes are quickly catching up.
Posted Mar 03, 2022 - 20:19 UTC

Identified

We are in the middle of rebuilding two large indexes on the primary API database. Explorer, App and API may fee quite slow for the next couple hours. Stay tuned and thanks for your patience.
Posted Mar 03, 2022 - 18:23 UTC

Investigating

The Public API databases are currently overloaded. We are investigating and will update as soon as possible. This does not affect the blockchain.
Posted Mar 03, 2022 - 16:54 UTC