App and Explorer blockchain data is behind

Incident Report for Helium

Resolved

A service was restarted and both App and Explorer are back and displaying up-to-date blockchain data.

Posted Mar 01, 2022 - 17:16 UTC

Investigating

The database that serves data to the App and Explorer is behind and undergoing emergency maintenance. Pending transactions may be delayed.

Transactions include:
- payments
- transfer Hotspots
- add hotspots, update location
- burn transactions

Funds are safe, Hotspot mining is unaffected, the chain is still moving.

status.helium.com

Posted Mar 01, 2022 - 15:33 UTC

This incident affected: Explorer and Helium App.