Helium Wallet app details unavailable

Incident Report for Helium

Resolved

This incident has been resolved.
Posted May 05, 2023 - 21:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 05, 2023 - 21:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 05, 2023 - 21:24 UTC

Investigating

The Core Developers are investigating an issue that affects the Wallet App and the Wallet Widgets. Symptoms include: token balances not displaying, and the recommended websites tab is blank.
Posted May 05, 2023 - 20:36 UTC
This incident affected: User Apps (Helium Wallet App).