Onboarding Service Down

Incident Report for Helium

Resolved

This incident has been resolved.
Posted Apr 17, 2023 - 19:52 UTC

Monitoring

The Onboarding Service has started responding again, but we're unable to determine what went wrong. We will be monitoring the service for a while.
Posted Apr 17, 2023 - 18:43 UTC

Investigating

The Onboarding Service is currently down. We are investigating the issue. During this outage it will be impossible to add new Hotspots to the blockchain.
Posted Apr 17, 2023 - 18:37 UTC
This incident affected: Onboarding Service.