API Databases Degraded

Incident Report for Helium

Resolved

This incident has been resolved.
Posted Nov 29, 2021 - 22:34 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 29, 2021 - 22:29 UTC

Monitoring

We've identified a release issue and have rolling back. Performance is starting to normalize. Thanks so much for hanging in there.
Posted Nov 29, 2021 - 22:25 UTC

Investigating

Something is taxing the API databases and we are looking into it right now. Please stay tuned. The API and apps are online, just running slow and emitting errors.
Posted Nov 29, 2021 - 20:23 UTC