All Systems Operational
Blockchain Operational
90 days ago
98.31 % uptime
Today
API Operational
90 days ago
99.66 % uptime
Today
Consensus Groups Operational
90 days ago
98.48 % uptime
Today
Proof-of-Coverage Operational
90 days ago
98.28 % uptime
Today
Router Operational
90 days ago
99.66 % uptime
Today
Onboarding Service Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
99.79 % uptime
Today
Helium App Operational
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
API Maintenance Jan 19, 04:00-06:00 UTC
API will undergo maintenance at this time to expand the storage on primary database. At this time, some services may not be available. The blockchain, Hotspot mining, and packet transfer are not affected.

Transactions initiated from the app or cli will be queued and won't process until the maintenance is complete. These transactions include:
* payment
* add Hotspot/assert location
* burns
* transfer Hotspot
Posted on Jan 11, 00:38 UTC
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - API is caught up. Services are restored and pending transactions will continue clearing.
Jan 13, 23:48 UTC
Monitoring - API is catching up. We'll mark this resolved once it's fully synced.
Jan 13, 22:09 UTC
Investigating - The team is investigating an issue where Explorer and App are stuck at block 1179754. We've contacted our API provider and will provide an update shortly.

The blockchain is still moving at this time. Pending transactions may appear stuck until the blocks start moving again.

Transactions affected will include:
- payment
- burn/burn to vote
- add hotspot/assert location
- transfer hotspot
Jan 13, 22:01 UTC
Jan 12, 2022
Resolved - We've identified the issue and restarted services. Issue is resolved.
Jan 12, 16:43 UTC
Update - We are continuing to investigate this issue.
Jan 12, 16:38 UTC
Investigating - We're investigating an issue where users may not be able to use the mobile app to send transactions or view data. The root cause is due to the API being down.

At this point, you may not be able to:
- send payments
- burn HNT to vote
- add Hotspots/assert location
- view Hotspot data

The chain is still moving, your tokens and Hotspots are safe and unaffected.
Jan 12, 16:32 UTC
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.