Identified - Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards.
A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.
Aug 29, 2025 - 22:11 UTC
A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.
Aug 29, 2025 - 22:11 UTC
User Apps
Operational
Wallet App
?
Operational
Builder App
Operational
World Explorer
Operational
Hotspot Dashboard (IMS)
Operational
Helium Vote
Operational
Entity API
Operational
Mobile
Partial Outage
Helium Mobile Wi-Fi Hotspots
Partial Outage
Brownfield Wi-Fi Hotspots
Operational
IoT
Operational
Helium Packet Router
?
Operational
Configuration Service
?
Operational
Downlink Service
Operational
Multi-Buy Service
Operational
User Interactions
Operational
Mapping
Operational
Rewards Claiming
Operational
IoT Hotspot Onboarding
Operational
Mobile Hotspot Onboarding
Operational
Helium Backend
Operational
Oracle Data Pipeline
Operational
IoT Oracles
Operational
Mobile Oracles
Operational
IMS
Operational
Settlement
Operational
Radiator
Operational
User Apps
?
Operational
Solana Blockchain Services and RPC Providers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.