Monitoring - A backend patch has been applied to address issues with Hotspots failing to submit speed tests. If you’re still seeing problems, a reboot should fix it. We’ll continue to monitor.
Sep 03, 2025 - 13:47 UTC
Identified - Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiving Proof of Coverage rewards. A backend patch has been applied which will likely address the issue without operator intervention. However, if you notice your HMH is failing to submit speed tests, a simple reboot should resolve the issue.
Aug 29, 2025 - 22:11 UTC
User Apps
Operational
90 days ago
100.0
% uptime
Today
Wallet App
?
Operational
90 days ago
100.0
% uptime
Today
Builder App
Operational
90 days ago
100.0
% uptime
Today
World Explorer
Operational
90 days ago
100.0
% uptime
Today
Hotspot Dashboard (IMS)
Operational
90 days ago
100.0
% uptime
Today
Helium Vote
Operational
90 days ago
100.0
% uptime
Today
Entity API
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
99.22
% uptime
Today
Helium Mobile Wi-Fi Hotspots
Operational
90 days ago
98.44
% uptime
Today
Brownfield Wi-Fi Hotspots
Operational
90 days ago
100.0
% uptime
Today
IoT
Operational
90 days ago
100.0
% uptime
Today
Helium Packet Router
?
Operational
90 days ago
100.0
% uptime
Today
Configuration Service
?
Operational
90 days ago
100.0
% uptime
Today
Downlink Service
Operational
90 days ago
100.0
% uptime
Today
Multi-Buy Service
Operational
90 days ago
100.0
% uptime
Today
User Interactions
Operational
90 days ago
99.99
% uptime
Today
Mapping
Operational
90 days ago
100.0
% uptime
Today
Rewards Claiming
Operational
90 days ago
100.0
% uptime
Today
IoT Hotspot Onboarding
Operational
90 days ago
100.0
% uptime
Today
Mobile Hotspot Onboarding
Operational
90 days ago
99.96
% uptime
Today
Helium Backend
Operational
90 days ago
100.0
% uptime
Today
Oracle Data Pipeline
Operational
90 days ago
100.0
% uptime
Today
IoT Oracles
Operational
90 days ago
100.0
% uptime
Today
Mobile Oracles
Operational
90 days ago
100.0
% uptime
Today
IMS
Operational
90 days ago
100.0
% uptime
Today
Settlement
Operational
90 days ago
100.0
% uptime
Today
Radiator
Operational
90 days ago
100.0
% uptime
Today
User Apps
?
Operational
90 days ago
100.0
% uptime
Today
Solana Blockchain Services and RPC Providers
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
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had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.