Monitoring - We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabilities.
Current Status: * FreedomFi AGW onboarding temporarily unavailable. * Root cause identified
Further updates will be shared as the situation develops. Please reach out to support if you are affected.
Jun 23, 2025 - 17:02 UTC
User Apps
Operational
90 days ago
100.0
% uptime
Today
Wallet App
?
Operational
90 days ago
100.0
% uptime
Today
Builder App
Operational
90 days ago
100.0
% uptime
Today
World Explorer
Operational
90 days ago
100.0
% uptime
Today
Hotspot Dashboard (IMS)
Operational
90 days ago
100.0
% uptime
Today
Helium Vote
Operational
90 days ago
100.0
% uptime
Today
Entity API
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
Helium Mobile Wi-Fi Hotspots
Operational
90 days ago
100.0
% uptime
Today
Brownfield Wi-Fi Hotspots
Operational
90 days ago
100.0
% uptime
Today
IoT
Operational
90 days ago
100.0
% uptime
Today
Helium Packet Router
?
Operational
90 days ago
100.0
% uptime
Today
Configuration Service
?
Operational
90 days ago
100.0
% uptime
Today
Downlink Service
Operational
90 days ago
100.0
% uptime
Today
Multi-Buy Service
Operational
90 days ago
100.0
% uptime
Today
User Interactions
Degraded Performance
90 days ago
100.0
% uptime
Today
Mapping
Operational
90 days ago
100.0
% uptime
Today
Rewards Claiming
Operational
90 days ago
100.0
% uptime
Today
IoT Hotspot Onboarding
Degraded Performance
90 days ago
100.0
% uptime
Today
Mobile Hotspot Onboarding
Operational
90 days ago
100.0
% uptime
Today
Helium Backend
Operational
90 days ago
100.0
% uptime
Today
Oracle Data Pipeline
Operational
90 days ago
100.0
% uptime
Today
IoT Oracles
Operational
90 days ago
100.0
% uptime
Today
Mobile Oracles
Operational
90 days ago
100.0
% uptime
Today
IMS
Operational
90 days ago
100.0
% uptime
Today
Settlement
Operational
90 days ago
100.0
% uptime
Today
Radiator
Operational
90 days ago
100.0
% uptime
Today
User Apps
?
Operational
90 days ago
100.0
% uptime
Today
Solana Blockchain Services and RPC Providers
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 25, 2025
No incidents reported today.
Jun 24, 2025
No incidents reported.
Jun 23, 2025
Unresolved incident: FreedomFI AGW Unable to Onboard as IoT.