All Systems Operational
Uptime over the past 90 days. View historical uptime.
Consensus Groups ? Operational
90 days ago
100.0 % uptime
Today
Proof-of-Coverage ? Operational
90 days ago
100.0 % uptime
Today
Helium Packet Router ? Operational
90 days ago
100.0 % uptime
Today
Onboarding Service ? Operational
90 days ago
100.0 % uptime
Today
Explorer Operational
90 days ago
100.0 % uptime
Today
Helium App Operational
90 days ago
100.0 % uptime
Today
User Apps Operational
90 days ago
100.0 % uptime
Today
Helium Wallet App ? Operational
90 days ago
100.0 % uptime
Today
Blockchain ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Configuration Service ? Operational
90 days ago
100.0 % uptime
Today
Oracle Data Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Solana Network Congestion
Resolved - The Helium Foundation has deployed additional Solana RPC infrastructure in order to support the growing Helium Wallet user base.
May 9, 16:45 UTC
Identified - Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button or try again later.
May 4, 05:29 UTC
May 8, 2024
Helium Wallet API - Scheduled Maintenance
Completed - After a period of observation, we are satisfied with the stability and performance improvements in Solana transaction processing.
May 8, 19:41 UTC
Verifying - The maintenance to improve Solana transaction processing is complete. We are now verifying for stability and performance.
May 8, 17:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 16:31 UTC
Scheduled - After addressing the minor issues from yesterday's maintenance, the Helium Wallet API will undergo another maintenance in order to improve Solana transaction processing.

We do not expect any negative impact.
May 8, 16:30 UTC
May 7, 2024
Helium Wallet API - Scheduled Maintenance
Completed - The scheduled maintenance has been completed. While we are encouraged by the improvements in Solana transaction processing, we have temporarily rolled back to previous the API state to address minor issues. We intend to revisit tomorrow.
May 7, 20:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:10 UTC
Scheduled - The Helium Wallet API will undergo maintenance in order to improve Solana transaction processing.

We do not expect any negative impact.
May 7, 18:05 UTC
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024
← Incident History Powered by Atlassian Statuspage